Money back guarantee and warranty

Money back guarantee
VACURECT 
If within 30 days after the shipment, your vacuum VACURECT didn't succeed to give you a penile rehabilitation or a satisfying erection, you can apply for the refund.
For that purpose, all you need to send us an email at contact@urology-solution.com. One of our advisers will check with you the good use of the vacuum VACURECT and will try to give you an appropriate solution. If despite our directions of use, you're still aren't enable to get an erection with the full kit of VACURECT or if you don't reach a penile rehabilitation with the VACURECT rehabilitation, our experts will validate with you the return procedure.
The refund will be on the basis of the mechanism excluding consumables (rings, gel...)
In order to benefit of the refund, you have to :
1. Provide a copy of the bill.
2. You have to send us the system components back, within a maximum period of 2 weeks.
This return procedure within 30 days is valid only for the original owner of the device and doesn't apply for subsequent buyers.
This refund policy will be apply only by following the strict above conditions. Never send the vacuum VACURECT back for refund without authorization of our customer service.

FAST PENIS EXTENDER PRO (all versions)
If within 60 days after the shipment, your Fast Penis PRO Extender didn't give you complete satisfaction, you can apply for the refund.
For that purpose, all you need to send us an email at contact@urology-solution.com. One of our advisers will check with you the good use of the Fast Penis PRO Extender and will try to give you an appropriate solution. If despite our directions of use, you didn't get expected results, our experts will validate with you the return procedure.
The refund will be after deducting shipping costs and the management costs.
In order to benefit of the refund, you have to :
1. Provide a copy of the bill.
2. You have to send us the system components back, within a maximum period of 2 weeks.
This return procedure within 30 days is valid only for the original owner of the device and doesn't apply for subsequent buyers.
This refund policy will be apply only by following the strict above conditions.
Never send the Fast Penis PRO Expenter back for refund without authorization of our customer service.
  

Warranty
VACURECT
We offer you a lifetime warranty on plastic components of the pump. This way, the cylinder or the pump sleeve will be repaired or fixed if these components show a manufacturing defect, a raw material defect, or an accidental damage. This warranty covers replacement of the defective part, it doesn't include products such as compression rings, lubricating gel, silicone oil and rubber seals.
This warranty is granted only for the original buyer of the device and doesn't apply for subsequent buyers.
In order to benefit of this warranty a proof of purchase will be requested.

FAST PENIS EXTENDER PRO
We offer you a warranty of 5 years on the metal elements of the Fast Penis PRO Extender.
This warranty is granted only for the original buyer of the device and doesn't apply for subsequent buyers.
In order to benefit of this warranty a proof of purchase will be requested.